Agarwal Packers and Movers
Damage to property and Trust

With the Trust that the company has a name and standing in the area of work that is claims it does, I called upon for their service for packing and shifting the entire household items from Mumbai to Bellary. The man who came for evaluation, claimed all the BIG PROMISES the company acts about... and never does. On the day of the packing, I realise that the CRATES that the company claims never landed and the Truck which came to load was a local one and not DRS. On asking, and enquiring, they claimed that since they did not have any branches in Bellary, they were not arranging for the DRS logo vehicle and the CRATES, as was promised to me initially. With the hell falling apart, I had to give in to get the packing done as the tickets to leave were booked and I could not change over the last minute. The Insurance policy was also taken for 3 lakhs and the policy was not handed over. We had asked for a full cover of the policy. The Supervisor at the site mentioned that the Policy would reach us within the next 8 days of packing at the residential address. The Policy reached us only after about 30 days, and that too Transit. we were CHEATED. On arrival, my husband realises that the Computer Table made of Bhutan Wood value of Rs.10000 was completely broken (irrepairable) and had to be thrown out of the house. On asking the company, they immediately responded stating that the Insurance policy would be evaluated and the claim will be paid back to us. After two months of following up daily, we come to understand from them that since the policy is a Transit one, we cannot claim any damages. CHEATED from the beginning to the end. If this is why they claim themselves to be the best... then believe me they are... the best ones to cheat you. On arriving in the city, we realise that there are many DRS vehicles plying. So please be sure before you book your goods with the company.

Company: Agarwal Packers and Movers
Country: India

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