SONY VAIO LAPTOP
Worst service-warranty issue

Dear Team,

complaint no-27506789

i called lot of time for same complaint/issue on your service center numbers-01203136305, 012031363006, 01204236905 however you gays are not interested to make customer, as a civilized person i already complained in SONY service center (c-54, g.floor, sect-02, noida, up, email-jaypeeelectronics.sony@gmail.com, ph-01203136305, 012031363006, 01204236905) for repair of laptop sony vaio model number-vpceb24en/B, after service the laptop, service center staff said to me that your laptop warranty from sony side has been lapsed and your extended warranty of 2 year is in from croma center (ansal plaza knowledge park 1 unit 16, AG21&AG22 greater Noida UP, 0120, 4514600) so you need to contact to croma center.

however the main issue is sony center generated the bill of Rs.18000 which not acceptable, i already dined for that than after they agree for 50 % bill rebate or ask to me take a approval from croma center for FOC service.

please help to resolve my issue on priority its my 1st gentle request.

note-its not 1st time to facing issue with laptop, i am facing last 1.5 year but not get permanent solution.

please take step to resolve, please find supported document on attachment.

otherwise i will go for social media (Facebook, twitter, etc) and write to mail top management

customer name

name-atveer singh raghav

mobile-9718962283/8285084478

Company: SONY VAIO LAPTOP
Country: India
State: Uttar Pradesh
City: Gautam Buddha Nagar

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