Honda
Service

I have a Honda cb Unicorn being used in Kottayam District, Kerala. It has regular service in between each prescribed period. On 31/12, after a service in PURACKAL HONDA SERVICE CENTRE, Pala, Kottayam district (Invoice number - 12IWO7835), It Speedo Meter stopped working. The next day I informed this to the same Service Centre people and they offered a free service. On 9/01 I brought my bike there. I had to make a payment of Rs. 181, even though I couldn't find out any cable breakage due to the rust as told by them.

On the way back to my home I realized that the Indicator and Head light system is damaged, which was perfect until it was handed over to the Service Centre. I rushed back there but It was closed. I had to arrange a torch light to ride alone 18 kilometres then. Next day, I tried very much in phone to get the service manager, but the phone numbers in the Invoice and bill were not answering and also not working.

The time of usage of my bike is from 5.00 am to 8.00 pm. I had to arrange a taxi since 2 days due to the headlight failure of the bike.

Ican't approach the Service Centre in week days. They must give me a home service. Such an irresponsible service and remissed service centre employees will be a curse to Honda, such a highly estabilshed company.

I am prepairing a complaint to Customer Court agaist the Service Centre and provider. It will be submitted in the court, Only if I couldn't get a free home service within 12/01.

Harikrishnan

Ph: 09847598896

Company: Honda
Country: India
State: Kerala
City: Kottayam

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