Airtel Broadband IPTV
Agony with Airtel customer care

I got airtel 2 IPTV connection installed in Dec since then I am undergoing a mental trauma. My Dec'10 phone bills were blown out of proportion. Even after making an initial payment for the Set Top Boxes (1750x2), the same was not reflected in my first bill and they added the amount to the bill. Later when I called the customer case I got a confirmation that I can reduce the amount and pay the bill. But my agony doesn't end here, next month's bill (Jan) they added the late payment fee even though I made the payment well in time. Mid month my call services got blocked and even after raising multiple concerns, the customer care did not help me in reinstating my services. I am totally fed up of the services and got stuck up with a useless box here. To make any call I need to use my cell or my family needs needs to rely on local PCO.

My suggestion for any new subscriber is to think twice before opting for Airtel IPTV services.

Company: Airtel Broadband IPTV
Country: India
State: Delhi
City: North West Delhi

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