Bharat Gas
Retarded service and dealers

Ref. No. Order Dt. Qty. Status Delivery Dt.

1253939 16-May 1 D 01-Jun

My name is Pushpa saini and im a resident of Pahari Dhiraj delhi-06!!!

This is what i get to see when i login to the website Of BHARAT GAS.

I SHOULD HAVE SENT THIS COMPLAINT TO BHARAT GAS DIRECTLY... BUT THE WEBSITE DOES NOTTTTTTTTTTTT SUBMITS THE COMPLAINTS OF FEEDBACK AND SHOWS AN ERROR EVERYTIME.

... I booked my order on 16th May via SMS... the above mentioned status says that the delivery of the cylinder has been made on 1st of may!!! Just to bring to your notice... I HAVE NOT RECIEVED ANY CYLINDER... in addition to the above when i visited the dealer (HITESH GAS SERVICE SIDHI PURA DELHI) I WAS ADVISED THAT I SHALL BE RECIEVING MY CYLINDER DELIVERY ON 4TH OF jUNE!!

Can anyone of the concerned authority pls justify as to why is the delivery not done yet and how is it showing as delivered on your website???

On top of this, the dealer is extremely misbehaved and ignorant. We made several attampts to call up the landline number of the dealer but they just dont answer the phone!! when we reached the dealer's office we found the reciever of the phone was lying away from the phone handset. to cross check the same you people can yourself dial this number 01123622901

and see yourself if this phone is ever answered!!

We hav had some good experiences in the past with BHARAT GAS ..but events like this really take our interest and loyality away. We were not the only one who were at the dealer's office to complain about this... every single person who stepped in the agents office had booked their cylinder since 17 days and have not recieved their cylinders.

To your surprise the booked cylinders are not available for 20 days but if we ask the vendor to get the same cylinder in BLACK (that is out of the way) they are available immediately.

It was my duty to put this through to the concerned people. What actions you take on this is solely upto your department!!

Thank You

Regards

Pushpa Saini

consumer no. 4720

Contact No. 9312971113

Company: Bharat Gas
Country: India
State: Delhi
City: Central Delhi

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