Bharat Gas
Gas Cylinder Delivery Issues

We have a Bharat Gas connection for cooking gas. We booked gas on 28 July and got delivery only on 18 Aug. Now we are being asked to wait for 21 days to book again and they say it will again take 15-20 days to delivery. Effectively we are being asked to run one gas cylinder for 2 months. How is that possible?

Despite repeated discussion with the Bharat Gas distributor in Gol Market, Ganeshkhind Road, nothing is happening. They stick to booking only 21 days after delivery even if the delivery is delayed by whatever number of days. They keep saying there is supply problem and are asking people to physically come and collect cylinders. This is a nightmare situation for working professionals.

Apart from that the distributor's phone is constantly engaged, they are seriously under-staffed in handling the bookings. People have to try for 1-2 hrs to get through to talk to them.

There is a serious need of surprise check on the state of working of the distributor and also force Bharat Gas to provide proper supply of cooking gas.

Help is greatly appreciated.

Thank You

Regards,

Sushil

Company: Bharat Gas
Country: India
State: Maharashtra
City: Pune

  <     >