CESC
Supply breakdown remain unattended almost 6 days over

My consumer No. is 09225086007. In our lane, supply breakdown occurred in four houses (My house and my neighbour's house-Mr.& Mrs. Mukherjee, Mr. Ghosh and another one) on 17-06-11 at about 10:30 AM. Accordingly, we have tried to made complaints/information over 1912/4403-1912 but failed to contact with such IVR number since the same is not working properly. However, through sms on 56070, I made it possible to inform CESE about the above power breakdown at about 01:20PM. I have been given docket No.0611029005 against my above complaint.

Now 6 days have already passed. Temprorary connection from other residence’s phase have been provided after 2 days but No one from CESC Authority attended the actual course of action till date. Mr. Mukherjee is a serious kidney patient. He is passing his days with very hardship. I have also tried to contact with CESC Authority's HQ, South-West Regional Office, Taratola over so many phone nos. but no one lifting the phone. As such I am visiting their office personally but of no results.

Company: CESC
Country: India
State: West Bengal
City: South 24 Parganas

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