Godrej
Poor Customer Service
- 01-11-2010
- 40
Hi, This is Mercy i bought a microwave oven from Godrej last Dec 28th i gave my oven for service since the keypad stopped working, from the day the technician took the keypad we made more than 50 calls to check the status but still no reponse from them, they are still giving the same repeated answer as " Still we are woking on that " i am not sure how many days it will take to finish, this is the worst customer service i have experienced ever. Please do necessary action on this complaint and do the needful. Make sure this was taken care from the management side to have a good customer support experience.
Service order no:394348
Technician: Senthil
Service centre add: Chennai Saligramam.
Company: Godrej
Country: India