Hindustan Petroleum
Refusal to book Gas Cylinder replenishment

My consumer No. for HP Gas is 603417 from Chengannur. Our local distributor is Priya Flames. My request for a refill cylinder has been refused by the on-line agent on the pretext that my last refill was done more than 3 months ago and as per the HP Gas Company's new rules I have to get clearance from the Ernakulam Regional Office. This rule was never informed to me even though as a consumer I am directly affected by the introduction of this arbitrary rule, perhaps for encouraging corruption.

Kindly let me know who I should contact. I have already given Priya Flames a letter of explanation over 10 days ago yet my refill cylinder is not being registered for replenishment

Company: Hindustan Petroleum
Country: India
State: Kerala
City: Alappuzha

  <     >