Hindustan Petroleum Corporation Ltd
DEMAND OF EXTRA MONEY BY DELIVERY BOY OF LPG CYLINDER

HPCL LPG CONSUMER NO. 719204

AGENCY: KHAMGAON GAS AND APPLIANCES DISTRIBUTORS (11373800)

TOWN: KHAMGAON, DIST. BULDANA, MAHARASHTRA STATE

I HAD BOOKED REFILL OF GAS CYLINDER ON 30/04 WHICH THE DELIVERY BOY BROUGHT TO MY HOME ON 08/05. HOWEVER, HE DEMANDED RS. 440.00 AGAINST INVOICE AMOUNT OF RS. 418.50. ON ENQUIRY WHY EXTRA MONEY WAS BEING DEMANDED, HE TOLD THAT AS HIS AGENCY / COMPANY DOES NOT PAY HIM ANY SALARY, HE HAS BEEN COLLECTING EXTRA MONEY FROM ALL THE CONSUMERS YEARS TOGETHER.

ON REFUSAL TO PAY EXTRA MONEY, HE REFUSED TO DELIVER THE CYLINDER AND TOOK IT AWAY!!!

THE GAS AGENCY MANAGER COULD NOT BE CONTACTED ON AVAILABLE PHONE NUMBERS .

IS IT TRUE THAT THE COMPANY / AGENCY DOES NOT PAY TO DELIVERY BOY?

IF THE DELIVERY BOY IS CHEATING THE CONSUMERS AND THE FACT GOES UNNOTICED, IT MALIGNS COMPANY'S IMAGE IN THE EYES OF THE PUBLIC.

THE DELIVERY BOY HAS GROWN SO ADAMANT THAT HE CAN AFFOARD TO REFUSE TO DELIVER A CYLINDER TO A CONSUMER REFUSING TO PAY UN-AUTHORISED MONEY!!!

CAN THE COMPANY PLEASE PAY ATTENTION TO THIS COMPLAINT? I AM SURE THIS IS NOT THE ONLY OF ITS KIND.

REFUL TO PAY ATTENTION BY THE COMPANY TO THIS COMPLAINT MAY LEAD TO A CONSUMER COURT CASE.

Company: Hindustan Petroleum Corporation Ltd
Country: India
State: Maharashtra

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