Idea Cellular
About connection change

Dear sir/madam

my self ajay kumar s/o sh. ranbir singh, r/o arya nagar near talao road jhajjar-124103, haryana. my mobile no. 9812871737which is post paid connection at present. i want to change my service from post paid to prepaid & in the same way i have been trying from last 3 months but success not found. i m harassed by your local office & no satisfactory response from ur customer care executives . c.c. execut. have different statement at different times e.g. today first time when i contact ms. kanchan (c.c. execut) at approx. 2.45 pm then she told me that she want to talk with local idea office staff. then in the same try second time my call attended by ms. pooja (c.c. exev.) at 3.05pm. as the same day & told her my whole problem but she didn't ready to talk with local idea office to solve my problem & disconnected my phone.

at the end of local idea office, first time in feb. 2010 concerned person mr. manoj & shekhar told me that at this time my no. can't change from post to prepaid due to mid of month then after 15 days i m repeat my try then mr. manoj told me at present applications for changing post to prepaid is already very high so it can make next month. now in the same try i m again in last of april contact the office & submitt my whole formal document which is required from mr (my photo id &one photo & one application) after all these things result is not satisfactory. he says that a mail is make it but cant say howmuch time taken by it.

i m not want to change my no.but i m harassed by ur poor & cheap service for changing this connection. if i m notfound any satisfactory response from ur end then i m helpless to take any legal step in the aforesaid case.

regards

ajay kumar

9812871737

Company: Idea Cellular
Country: India
State: Haryana
City: Jhajjar

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