Indane
Gas leakage complaint not taken seriously

I have a gas connection from ACME GAS AGENCY, INDANE DISTRIBUTOR, A-2, (GF) SONA PARK COMPLEX, MAKARPURA ROAD, VADODARA 10. My consumer No. is 16576 in name of CYRUS LOVEJI CONTRACTOR.

When the delivery was given for the cylinder on saturday, 3rd of April the bottle was having leakage & hence another bottle was being asked for. The second bottle was also given, but it had the same problem. Despite of the complaint the same is not being changed so far. When the above ACME agency was contacted over phone they demanded for Rs.60/- for checking the same, which I refused. The bottle is still leaking and no body has taken any pain whatsoever even after 2 days to look into the complaint. When the agency was contacted they behaved in a rough manner & demanded for money.

It has always been a major problem with this agency here in Vadodara about the misbehavior and they always do not listen anything over phone. Mostly they receive the phone and keep the receiver down or disconnect the phone.

I have a specific complaint against the person named BHAGWANJIBHAI over their in their office who misbehaved over phone and talked in a very rough manner. Even their delivery persons misbehave every now & than and are not ready to check the cylinder despite of the fact that as per rules they have to do it. Nobody here in Baroda is ready to listen to their complaints.

Hence I have decided to go to consumer court and I'm also sending a copy to the collector office for not solving the problem. In case of any mis happenings in my house I shall file a case which please note.

I expect you as a head office to cancel the license of such agency who does not know how to take care about the customer.

Cyrus Contractor

9227788505

Company: Indane
Country: India
State: Gujarat
City: Vadodara

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