Indane Gas
Undesirable service

Dear Sir,

I want to complain about undesirable service from LPG distributor ‘Ashadeep Gas Services’ at 28, D.P.Sasmal Road CIT Market Kolkata 700033.

The distributor has only one telephone and it is always busy. It is impossible to get the number for service. I tried for 3 days (at least 50-60 times) but was unsuccessful to book a gas refill. I had to go personally on 23.12.2009 for booking and had to listen unfriendly comments.

I got the refill on 1.1.2010 but the gas was leaking. I tried your helpline for complain (155233 & 18002333555) but none attended though the phone was ringing. I tried on the telephone of my distributor to request for change of the cylinder but failed. Again I went personally to file complain. A mechanic came in the evening and advised it will be OK with use and told it will not be replaced. I wrote to the distributor and kept the cylinder outside all the night. The cylinder was replaced next day (5.1.2010) again with some unwanted comments.

Please take necessary measures so that a senior citizen aged over 70 years like me may get a safe and easy service from the distributor.

Thanking you

Yours truly,

Deba Prasad Saha

1/39, Ashoknagar

Tollygunge Kolkata

700040

Consumer NO. AD/9372

Ph No. 033- 24214207

Company: Indane Gas
Country: India

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