Indane Gas
BNORMAL SUPPLY IN GAS

Dear Sir/Madam

I have a consumer C.No-197959 of 'GURGAON GAS SERVICES"', Mehrauli Rd Gurgaon (HR) Ph-0124-2330462 & 2322062. It is their rule/practice that a new cylinder booking is registered only after 15 days passed from the date of delivery of last cylinder. So, following their practice, I booked for my new refill on 18/12 but after pass by an 11 days period, I telephonically further enquired on 29/12/09 about my refill delivery then staff on duty replied that due to supply problem it will take another 2-3 days and by 01-Jan, cylinder will be at your door. But on 3rd-Jan 10, sudden my cylinder in use got finished then on further query, gas supplier promised me to deliver the refill positively on 5-01-10. But when today on 05-01-10 when I enquired again then staff rudely replied that "JAB SUPPLY HOGI TO BHEJ DI JAAYEGI AUR 20 DIN SE PAHLE BAAT MAT KARNA". It is submitted that as I am an AIR FORCE employee and due to Gas Supplier not having consumer oriented attitude, I am continuously suffering and had become bound to think only about cooking gas despite of my sensitive duties towards the nation. Anyhow since three days I am already running without gas and time-being only electric heater made to survive my family. I can proudly say that it is a complete failure of Gas delivery system and Gas Dealer openly got involved in BLACK MARKETING. This matter is before your high office for natural justice and only your necessary expedite actions will help to get the my food cooked.

Thanking You

Yours Sincerely

Anoop Kumar Tripathi

MB-09968742036

Company: Indane Gas
Country: India

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