IOCL
Harrasment in getting gas connection

Dear Sir,

I have been tranferred from GUrgaon to Panchkula and working in a MNC.

I applied for gas connection (transfer) in your outlet-Satyam Gas Service-Sector-9, panchkula. I visited the outlet atleast five times and returned bare handed getting one or the other reason of not issunig the connection.

First time-no stationery, Second time -time is over-(visited -4pm), third time-rent agreement original required, fourth time-lunch time -come after 3pm.

The overall experience was so bad that i was deciding to surrender the connection of Indane. But searching further got details of your outlet in Sector -17, wherein the entire exercise of 4 visits without a connection was addressed and got connection in minutes and was really well attended.

I personally request to take the matter with Satyam Gas Service, so that they should improve on their customer handling and also precious time of working executives like me is not wasted by ill mannered staff in future.

Do drop a confirmation of discussion in my mail id.

rgds,

prashant

prashrahul@rediffmail.com

Company: IOCL
Country: India
State: Haryana

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