Eureka Forbes Aquaguard Royale Water Filter
Poor service

The Water filter is not working since 2 months. The purified water is not coming. When we lodged a complaint two months back, the Technician came and seen the water filter. He told that Water Filter candle has to be replaced and presently they are out of stock and informed us as and when they are available with them, he will replace the filter candle. Even though nearly 2 months over, he did not replace the filter candle. Three time I gave complaint. Every time they are assuring us that within 24 hours, their technician will come with a new water filter candle and replace it. But till now it has not been done. We are facing lot of problem.

We have taken service contract with M/s Eureka Forebes Ltd for 3 (three) years w.e.f. 24/10 by paying Rs.1890/- and the Contract Receipt No. AG 96B 13244654 .

I hope after seeing the above msg, the Company will send the technician with a new water filter candle and replace the old candle.

Company: Eureka Forbes Aquaguard Royale Water Filter
Country: India

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