Prime-Date
Do not deliver service after payment

I had a 3 months subscription at Prime-Date as a residence in Norway. A well hidden rule says that you must cancel your subscription 6 weeks before this 3 months period expires to avoid renewal. I did not see that rule (and I doubt many other do), so they extended my subscription for 6 months which I had to pay for. They threatened to make legal requirements applicable. Then I canceled my membership in order not to forget it next time (6 week before next expiration). Then Prime-Date then deleted my profile, so I do not receive any dating offers anymore. but they kept the money. I have contacted them in Germany via email, but they do not reply. Their online dating service is poor compared to other dating services where they stop sending you dating offers when your membership expires. Profile ID at Prime-Date: 3QPL4

Company: Prime-Date
Country: India

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