Briliant Tutorial
Efund of complete fees for not providing service

This complaint is for a case of Fraud and Cheating by Brilliant Tutorials. Complain is also to seek refund of complete fees paid by me and compensation for the damages as per below given details by abruptly terminating the classroom programmes without any prior notice to parents or students by Brilliant Tutorials (henceforth called BT).

This is presently impacting thousands of students in Delhi NCR area and also similar others across other towns of North India.

BT conducts preparatory tutorial classes for IIT JEE, other engineering, medical, Banking and management entrance exams. My son [Pratul Singh] also attends a 2-year classroom programme [session 13, Enrolment No I2PS13DW0009] in BT, Janakpuri centre to prepare for Engineering entrances.

BT has stopped taking classes without any prior notice to students and parents after 15th Oct. On enquiry it was revealed by the insiders that BT has not paid salaries to its faculty and support staff for last 3 months. Faculty across all the branches stopped taking classes after making repeated representations to the management.

Every week we were assured by Mr Srinivasan, a Board Member of BT [Mob No 9971796790], that the internal issues will be resolved by next Monday, which never materialised.

After lot of persuasion, the owner and MD of BT, Ms Vasanti Neelakantan [Mob No 9840255922] circulated a letter to all the centres and parents that the issues will be resolved and classes ultimately would commence by 03 Nov [if not earlier].

That deadline also has passed now and we come across all the centres locked by the BT Management with Police force guarding it. None of the management members are receiving calls / or their Cellphones are switched off now, and the faculty has already shown its helplessness stating that they are just employees of this company and do not have any access to the management decisions.

This is the situation after BT has already received Crores of rupees as fees from all the students for the current sessions. [minimum fees per student for a 2-yr programme is INR 1.06 lacs]. What is understood is that BT management has siphoned off the complete fund received as fees from the students for personal gains and do not have enough operational funds now to run their shop.

As is evident, BT is neither taking the classes, nor transparently sharing it's further course of action with the parents and the students. As every single day of a student is much important in view of their preparations for the school exams and engineering entrances, we are not in position to keep waiting for BT to put its house in order [which is most unlikely], and ruin the careers of our children. Now as we are approaching other Coaching Institutes for admission of our children, we are being asked hefty fees, which we will be compelled to pay due to obvious reasons.

In view of the above, I intend to file criminal proceedings against the BT Management [Ms Vasanti Neelakantan, Mr Srinivasan & other Board Members whose names I am not aware of] for ruining careers and lives of thousand of students, misappropriation of funds, fraud & cheating poor parents who are completely at the mercy of these institutes.

I also seek direction to BT Management from the court to pay the following to all affected parents:

To refund of complete fees paid by us to BT

To pay the fees that we will be paying afresh to the new Institutes for continuing the studies of our children.

To pay for the litigation cost of this complaint

To pay for the damages for the mental trauma the students and parents have undergone

To pay for the wasted time of the students and parents for efforts to find new Institutes for continuing their studies.

Thanks & Regards,

Alka Gupta

1605, sec-37 noida03

Company: Briliant Tutorial
Country: India
State: Uttar Pradesh
City: Gautam Buddha Nagar

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