Aquaguard Nova - Eureka Forbes
Not set right
- 12-28-2011
- 294
Electronics and household app.
I have an Aquaguard Nova which is under a service contract valid till Sep 2012. Contract Receipt No. 17049904. I lodged a complaint on 17.12.2011 through their 24 hours helpline that the appliance was not working. Complaint No. 64849944. I was informed that i would be called before 24 hours and a visit fixed. However it was after 3 days that a person visited and despite repeated phone calls made to the helpline, the problem has not been set right still (till today - 28.12.2011). The reason also has not been intimated. The calls made to the helpline only elicit assurances that the problem would be attended to, but in vain. We are forced to go without water despite paying an amount of Rs. 2850 as fee for the service contract for 3 years.
Please guide on how to correct this issue.
Company: Aquaguard Nova - Eureka Forbes
Country: India
State: Tamil Nadu
City: Chennai