Motorola Motofplip
Repair delay!

I bought a motorola motoflip (W220) about 9 months back which is under warranty. Battery of my moble stopped charging. I visited nearest Motorola service center [Redington Service] in sector 20D on Sept 3. Service center people without having a look at problem asked me to deposit the cell and contact after 1-2 days.

After 2-days when i visited the center they informed me that motherboard has to be changed and they are waiting for courier. Again i visited them on 8th Sept' 07 they were still waiting for motherboard. Then suggested me to contact on 11th Sept' 07 (the probable arrival of courier carrying motherboard). Although i am in dire need of my mobile i am not going to visit them on said date i.e Sept 11 (today) because of my previous bitter experience.

Motorola should try to improve their after sale services and fix a time period for repairs. They should understand the dependability of a person on his/her mobile.

Company: Motorola Motofplip
Country: India

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