Bajaj Electricals Ltd. / 15 L Geyser
Not attending complain

Self lodged a complain no. ODC22113 on 22.12.10 over phone no. (033) 24760678 at M/s Unique Solutions, 12B, Panditia Place, Kolkata - 700 029 - an authorised Service Centre of M/s Bajaj Electricals Ltd. to repair my Geyser. On 23.12.10 one person visited my residence and left without repairing the same mentioning that he has to bring the invoice from his office and the repairs would be attended on the very next day. But, nobody turned. Self tried to contact them over phone, but the Service Centre was closed for 25th & 26th December. On 27.12.10 self could contact with them over phone and asked their assistance to get my Geyser repaired. Self was assured that necessary action must be taken, but nothing was done. Again self contacted over (033) 24760678 on date and I was assured by Mm Samarpita that tomorrow the complain will be attended. Self talked with Mr. Dipankar Manna over (0) 9432802997 and requested his help. Self intimated him that we require the service of Geyser only in the winter season and if we cannot use at that time then what is the necessity to keep that instrument. Self has been given an another date to repair the same and I am to wait and see.

I think all should know from this incident about the after sell service of M/s Bajaj Electricals Ltd.

G.N.Pramanik

B-303, Baishnabghata Patuli Township,

Kolkata - 700 094

Cell No. (0) 9830130281

Company: Bajaj Electricals Ltd. / 15 L Geyser
Country: India
State: West Bengal

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