I had purchased RH 9 oil room heater of Bajaj Electricals with serial number 06285 and batch number 0911 for an amount of Rs. 6300/- from KR Electricals (GK-1, New Delhi) on December 17. Since the purchase date my heater is not functioning properly and it does not heat the room even on keeping it switched on for 10-11 hours on maximum temperature. I am extremely dissatisfied with the product manufactured by Bajaj Electricals and have made a complaint regarding the same to the customer care on December 19. My complaint number is 812891 however till date I have not been visited by a technician to inspect the heater.
I am very disappointed at the poor quality of the product as well as the poor service and response of the customer care executives at Bajaj Electricals. I wish to get my product replaced with immediate effect and expect Bajaj Electricals to respond to my complaint taking responsibility for their faulty/ defective room heater.
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