BestDaam.com & Timtara.com
Good never received & non-professional people
- 05-14-2012
- 214
Electronics and household app.
BestDaam.com: I ordered refridgerator & washing machine from BestDaam.com for which I didnt get a response for over 25 days flat. Multiple emails to customer service didnt got any responses back from them & the phone number provided on the portal is always switched off. I placed the order before budget & due to the delay from their end, I have to pay 1900 1600=3500 extra post the budget. Post writing an email to their CEO, I got a call back from a local vendor which was selling the goods at the price next stop (he didnt recall any discounts or prefered rates from the portal) & confirmed that the rates on the portal are not updated even after telling the company number of times. There carelessness caused me 1.5 months delay with 3500 of loss flat.
Order Number : 241602
Items Ordered :
LG Refrigerator Regular Top Freezer - GL-278VE5 (1 quantity)
LG Top Load Fully Automatic Washing Machine - T7222PFFC (1 quantity)
Price: Rs. 33, 453
Advance Paid: Rs. 400
Outstanding Amount Payable as Cash on Delivery: Rs. 33, 053
Timtara.co: Seems to be all these dot com e-commerce websites do not have a right business model & just started out of blue moon. They have so many users money stuck with them. I ordered a water purifier & a geyser from them thinking it would be convenient but it was anything but that. Numourous followups on email & phone always got an assurance that your product would reach in 15-20 working days (1 month) which never came. Later when I asked for refund, customer services stopped responding to emails. My money is stuck with them now & still struggling to get my refund. I have raised a charge back with my credit co., hope this might help.
Order No.
PRODUCT
OFFERS
UNIT PRICE
SHIPPING CHARGES
TAX
QUANTITY
UNIT DISCOUNT
TOTAL PRICE
DELIVERY TIME
SHIPPING ADDRESS
10217894
Remson Water Heater Geyser 15 Ltr. Metal Body (R_G)
None
Rs. 5, 999
Rs. 0
Rs. 0
1
Rs. 1, 091
Rs. 4, 908
Delivery in 10-15 Working Days
10217896
Kent Mineral RO Water Purifier (Grand )(GRAND)
None
Rs. 15, 999
Rs. 0
Rs. 0
1
Rs. 2, 909
Rs. 13, 090
Delivery in 10-15 Working Days
Total Amount :
Rs. 17, 998
Company: BestDaam.com & Timtara.com
Country: India
State: Karnataka