Reliance
Service (harassment) Discrimination

I have a prepaid connection from reliance, iam respecting your company because i am getting good service from you, when ever an where ever i am getting range, so myself, family and friends selected your network.

Acutally iam retailer i have to be connnected to the city its important to me as my business works being intouch with my customer and shop retailers for that purpose i used a std calling card and E-recharge that but when i make calls to other mobile it was saying"this is not a vaild number plz check the number and dail again

ur call coudld not be completerd thanku". But when iam calling by other mobile it a was working fine mIND THAT WHILE USING THE STD CALLING CARD U SHOULD BE TYPEING *375FALLING WITH STD CODE AND NUMBER I know abt that. AT THIS POINT I CALLED TO THE CUSTOMER SERVICE AND there was the whole drama starts when i explain what goig with this service the first person in the customer service was 1) RAVINDER, HE SIMPLY transfers the call to without solving the problem he did nt lanuch any feedback or comlaint just transfer the call to

2) SHRUTI she was HR in customer service i spokento her for 15 minutes i told the problem then she transfers the call to (reminding u she also did'nt lanuch any complaint and feedback the problem that i faced i told her to lanuch feedback and try to solve the problem) BUT she transfer the call to her SUPERVISIOR

3) CUBER.SHEIKH she was superviisor and when she answered she doesnt know my problem and she once again asked me abt what i was facing the problem and without any itimation she just transfers to executive

4) RAFI this was on of the halirous executive when i asked him "WHATS HIS DESIGNATION? " he repiled that i am a B.TECH.and still he acan't offer any satif cation to me and transfer the call to other supervisior

5) BINDU at last she took my complaint and but still she cant solve the std calling card so she transfers it to the techinncal department std to

6) murali its seems he was the department incharge and given men the service department no coplaint number 63997160 and i also lanuch a complaint against the excutives to and their complaint number was 63996782and upto know its not been solved so what should i do???

please reply me

I SINCERLY FEEL, and HAVE BEEN DAILY CALLING AND WASTING MY VALUABLE TIME AND ENERGY WITH

THE IMMATURE AND INEXPERIENCE STAFF OF RELIANCE CUSTOMER CARE PEOPLE.

THEY DONT EVEN KNOW HOW TO SPEAK AND WHAT TO SPEAK.

NO SUPERVISOR WANTS TO ATTEND TO CUSTOMER COMPLAINT.

I AM NOT ASKING RELIANCE FOR ANY FAVOR, BUT A SERVICE WHICH I HAVE PAID FOR.

Company: Reliance
Country: India

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