Big Bazar
FALSE PROMISE

Yesterday i purchased a SPLIT AC 5STAR 1.5 TON (HITACHI), from big bazar (KHARAGPUR), AMOUNT- R/S 35000/-, the sales person MR SAMBHUNATH of electronics department (BIG BAZAR), dealed with me and promised me that the INSTLATION of the product was free of cost for me, and after the payment within 12to18hrs, company representative will come to my house for the instalation.

but today at 7.00 p.m., i got a call from HITACHI CO. (KOLKATA), that if an amount of R/S 2500/- will not pe paid to them extra for instalation, then the will not come to my place to instal the AC.

geting this type of response from the company, according to the promise, i again called MR SAMBHUNATH (BIG BAZAR), but he didnt receve my call, an other representative picked my phone, an he denied of the promise (FREE INSTALATION), telling me that this is not possible for the at all, and MR SAMBHUNATH is not present their.

accorind to the circumstanties, one think i can only state that, no consumers should purchase any electronic products from BIG BAZAR, because they will cheat you like me, at the time of selling a product they will promise like me, an after the product is purchased, they will deney all the promises, which they have done to me.

Company: Big Bazar
Country: India
State: West Bengal
City: West Medinipur

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