Blackberry
Damaged handset

I had purchased blackberry 9300 on 11 march from Blackberry showroom Go Digital at Marinelines. While purchasing they

had given me a warranty of 18 months and i was happy as i was paying extra then other showroom prices for the extra warranty period

.Now in September my track pad stopped working and i submitted my handset on 20 th september there..inspite of my

regular follow up with showroom, they said they have not received any report from Redington india ltd .finally on 10 sept

, i: e after 20 days after my calling them again they said they have received a report from Redington ltd tht there is water

Damage and handset cannot be repaired. I was shocked as there was no contact of my handset with water .when i went to

take my handset back i was shocked to see that there was no display also and i complained the showroom people about it.

they agreed on keeping the handset and sending it back to Redington Ltd as they had given me the receipt that when they

had received the handset from me only my hanset trackpad was not working and it was totally in working condition

.Now i realised that Redington Ltd have damaged my handset

i am so upset with big companies like blackberry and Redington and showroom people for the service i have received...

P.S On top of all this i was charged 180 rs for getting my handset back from redington..which i have not received till

today i: e 1 november its a shameful way of fooling a customer!!!

Company: Blackberry
Country: India
State: Maharashtra
City: Mumbai Suburban

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