Blackberry Curve 8250
FAULTY PHONE

I TOOK BLACKBERRY CURVE ON 6th APRIL. BUT AFTER 3 DAYS THAT PHONE WAS NOT GETTING CHARGED.SO I WENT TO THE STORE WHERE I PURCHASED IT.THEY TOLD ME TO GO TO THE BLACKBERRY CENTER, SO I WENT TO BLACKBERRY CENTER IN KHAR ROAD.DER DEY TOLD ME THAT THIS PHONE IS FAULTY AS THE CHARGE SLOT IN PHONE IS FAULTY, SO THEY TOLD ME TO REGISTER THE ISSUE, SO I DID IT THE SAME DAY FROM THEIR ITSELF.THE LADY WHO REGISTERED IT ASKED ME TO CUM TO THE CENTER AGAIN TO COLLECT THE CERTIFICATE FOR THE SAME AND DEN SHOW IT TO THE STORE FROM WHERE I PURCHASED IT AND THEY WILL GIVE ME THE NEW ONE IMMEDIATELY.SO I WENT ON FRIDAY TO COLLECT THE CERTIFICATE BUT THE BB CENTER WAS CLOSED DUE TO TECHNICAL ISSUES, SO I WENT ON MONDAY AND COLLECTED IT, NEXT DAY I WENT TO GET THE NEW PHONE (24/04), BUT THE STORE PERSON TOLD ME THAT I WILL GET IT IN 8-10 DAYS AS DEY HAVE TO SEND DIS PHONE BACK TO THE COMPANY AND DEY WILL SEND A NEW SEALED PACK PHONE WHICH DEY WILL GIVE IT TO ME.TODAY AS IA M PUTTING DIS COMPLAINT ITS 8th DAY FROM THE DATE I HAVE GIVEN THE PHONE TO THE STORE TO GIVE ME A NEW ONE.BUT WHEN I CALLED DEM TODAY AGAIN DEY SAID IT WILL TAKE 2-3 DAYS MORE, I AM REALLY ANGRY AS I HAVE SPENT SO MUCH OF MONEY AND I AM NOT BEEN ABLE TO USE IT.DOES IT TAKE SO MANY DAYS TO GET A NEW PHONE.THATS Y I AM LODGING A COMPLAINT.PLZ LOOK IN TO THIS MATTER SERIOUSLY.

Company: Blackberry Curve 8250
Country: India
State: Maharashtra
City: Mumbai City

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