Bohra Communication- C3
Service Issue
- 08-21-2011
- 146
Electronics and household app.
Dear Concern,
I have purchased a mobile of nokia-c3 on 03/11. Still it is the warranty period. After Submitting it in the service for 7 times and that too in just 3 months in BOHRA COMMUNICATION, G-3 MALLINATH COMPLEX CAMP ROAD NEAR RAJASTHAN HOSPITAL SHAHIBAUG AHMEDABAD, GUJARAT-380004, they agreed to provide me the replacement for the same. Within this time period they have lost my original battery as well and after doing the complain in nokia helpline they agreed to provide me the new battery.By this time they had provided me the some duplicate battery that was available with him, which i used for almost for 2weeks and everytime i visits them they says that we will be providing you the new battery the very next time you visit our shop. The problem that i was facing is that in my inbox, there are some mess which i have sent and that is getting reflected in the inbox. Apart from this in the very next option for that.i.e- in conversation, it shows totally different picture, i.e- the mess send by x person is seen from y persons name and chat which is done with y person shows with z persons name and this goes on and on.
After this i was being offered with a new handset with replacement note with following details.
RN NO: RN309560 RN DATE: 22-JULY
Exchange Unit Original Unit
Make: Nokia-GSM Make: Nokia- GSM
Model: C3-00 Model: C3-00
ESN/IMEI :351984040840464 ESN/IMEI: 354318046556500
Job Sheet No: 648504867/110709/14
Now again in the new handset i am facing the same problem. On contacting Mr. Rajeshbhai Who takes care of nokia care- Bohra Communication and sits at his stadium office of Bohra Communication for almost more than 10times what answer that i have got everytime from his is that i am very busy right now and will get back to you by the evening and he never comes back.
Now this is something called heights of patience, I have doing the regular follow up but my problem has still not got resolved. Its almost 5months now. Would request you to solve it at the earliest and provide me with the satisfactory decision and service.
Company: Bohra Communication- C3
Country: India
State: Gujarat