Samsung double door refrigerator
Poor service

I got my refrigerator repaired through engineer (Mr Saif Mb. No. 9872136780) samsung authorised service center Panchkula-Haryana. He charged us Rs. 1250/- he did not gave any reciept for this. After one month refrigerator had same problem I again contacted samsung people and they gave me complaint No. 8431308131 which was attended after 3 days by Mr. Harpal Singh Mb. No. 8968590492. But he could not rectify the problem and again I had approach samsung people and on 19-6-11 their third Engineer Mr. Shyam Mb. No. 896867219 came he also was of no use as he could not repair it. On 23-6-11 the first engineer Mr. Saif came he only gave assurances that he will rectify the problem and now from last 2 days I am calling on his moblie phone but he is not picking the phone. Now I am fed up with all this. I thought that SAMSUNG is a big reputed company. I have bought many products like LCD, Home Theater, Split A.C. etc of Samsung. It is of great concern that if they will provide such services to their custmores then who will go to buy their products.

Company: Samsung double door refrigerator
Country: India

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