BSNL
Non operational of certain out going calls

I USED TO MAKE CALLS FROM MY BSNL PREPAID MOBILE NO. 9408647463 TO MY SON AT MALDIVES (SAARC COUNTRY) IN HIS MOBILE NO.009607441158 WITH CHARGES @ Rs9/min. AROUND TWO MONTHS BACK, ONE DAY I NOTICED THAT THE RATE HAS INCREASED TO Rs30/MIN WHEREAS THERE WAS NO MENTION OF SUCH INCREASE OF RATE IN THE WEBSITE OF BSNL. THEREAFTER, I MADE SEVERAL COMPLAINTS TO BSNL THROUGH THEIR CUSTOMER CARE NO.24365. ALTHOUGH, AGAINST EVERY COMPLAINT, IT IS ASSURED THAT THE PROBLEM WOULD BE SOLVED WITHIN NEXT 24 HOURS, NO SUCH THINGS HAPPENS. OF LATE, I HAVE NOTICED THAT WHENEVER, I DIAL THE NO. OF MY SON (i.e.009607441158), SOME VOICE MESSAGE LIKE, " PLEASE CHECK THE NO. YOU HAVE DIALED." COMES AND I AM UNABLE TO MAKE ANY CALL FROM THIS MOBILE NO.(i.e.9408647463). ALSO, WITH CUSTOMER CARE NO. 24365, THE SAME THING IS HAPPENING. MAKING COMPLAINTS IS NOT PRODCING ANY RESULT. NEED YOUR URGENT ASSISTANCE IN THIS REGARD TO SOLVE THIS PROBLEM AT THE EARLIEST PLEASE.

Company: BSNL
Country: India
State: Gujarat
City: Bharuch

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