Sony Ericcsson
Pathetiic Srevice of Mobile - Nehru Place Centre

ACCEL Care center, Eccelenza Services Private Limited at Nehru Place is pathetic and his owner Mr. Yoogesh has hardly any botheration of customers pain and suffering. My Sony Ericsson mobile is lying with them from 39-Sep but they every time they are making excuses. Not only this but when Bhowmik intervend and asked to generate DO for replacment of handset MR. Yogesh start finding ways to avoid DO. This is most horrible service centre for Sony Ericsso and I feel Sony Ericsson should think whether they want to continue with such pathetic servicse.

1. I am not getting any response from service center and they are delaying stating that part is not available (Mr. Yogesh Owner - 9911036364)

2. After discussion with Mr. Bhowmik (9871486912) he agreed to raise DO which will help me to get new replacement handset but Mr. Yogesh after that created lot of problems and started making excuses:

a. First he asked for place from where I have bought it – I shared it and bill also presented

b. Then he asked for place from where MOBILE store is purchasing it, he is saying without this we will not give DO for replacement of mobile

I have contacted Mr. Anand (9582292568) of Mobile store and he further provided number of Mr. Rahul Sharma (9654901637).

As per Mr. Rahul this information is not required and DO should be raised without this.

I feel I am cheated here and Sony Ericsson is worst of company in after sales. I am not getting any support on this and if not sorted out in next 48 hours I will take this upto customer court.

Sumit

9910696271

Company: Sony Ericcsson
Country: India

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