Sony Ericsson
Customer service

Hi, i have given a Sony Ericsson K550i for service in Venus telelinks in Marathalli Main rd, Blore. There was 2 issues in my 5 month old cell..one was heating and other was a big crack in the display without the cell ever been dropped. I gave it for service 2 weeks back and have not it back yet..when i call them up they say they dont have a stock of the display yet and keep asking for more... What i dont understand is a company like SONY have such a sad and unprofessional approach to service within warranty period... Best part is he has not provided a spare cellphone to use in the meanwhile claims that Sony does not provide a spare... I think this is the last cellphone i would purchase from SE...

Company: Sony Ericsson
Country: India

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