Sony ericsson xperia mini pro
Faulty piece/Poor service

Hi,

I purchased Sony Erricsson Xperia mini Pro 3 months back.

From first month only I starting facing Charging issues

along with battery issues (battery draining in 3-4 hours)

I visited service center where they did software update and returned back my mobile.

Seeing issue not resolved I again submitted my mobile in service center 3 week back.

Service center took my case as tampered (Without warrenty) as charging socked is loose/broken.

After three weeks I dont know where my mobile is. Service center says its in chennai and

when tracking my workorder it says delivered.

Also how come socket issue which is inner damage is being considered as tampered case

Its more of manufacturing issue, and how is it a tampered case.

Also how can other issues like battery discharging and motherboard issues can be linked with socket and not covered into warranty.

My work order number is SE31160710234.

I have mailed service center with my queries but no reply. Case No . 90480374

I am bit fustrated now with quality of item delivered and bad customer service, I would rather like to take my problem to consumer court.

Please help.

Amit.

Ph 7208184934

Company: Sony ericsson xperia mini pro
Country: India

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