BSNL Post Paid Service
Irregularity in the bill

Sir,

My name is Deepak V S. I am a State Government employee of Kerala. I have been using BSNL post paid mobile service for the past a few years. Last month I tried to enable Hallo Tune in my mobile using both SMS based system and Voice based system. In the voice based system, I got the message that the selection was successful. But no tune was played. I thought it would take some time to enable the service. But even now no tune is being played. In your language I am fed up with the boring 'tring tring'. The BSNL is so generous that they charged Rs 25 for the service which is not delivered (message dated 5 march from 56700).

You are requested to either provide the service or to withdraw the bill charged on me for the service I am not using. Expecting your earlier response

Copy to Consumer Forum

With Thanks and Regards

Deepak V S

9446418070

Company: BSNL Post Paid Service
Country: India

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