Videocon DVD Player
Product not functioning properly

I bought a Videocon DVD player from Parko Electronic, Lajpat Rai Market, New Delhi on 30th September. Since I bought this product this is not functioning properly. I made a complaint for the same to customer care vide complaint No DWV-6J03005 dated 03/10/06. On the very next the technician came to our home but he was not able to rectify the problem when my wife want to put her comments on the service report he snatched away the service report and told my wife to make again complaint if you are not satisfy I can not allow you to put any comments on the service report. On the very next day I again lodge a fresh complaint for the same vide complaint no DWV-6J03005 dated 05/10/06 and nobody has attended the complaint so far I called many times to the customer care but every time they only committed the technician will positively attend the complaint today itself. I approach to Parko Electronics they also refused to change the product. I could not understand what mistake we did by purchasing a branded product.

Company: Videocon DVD Player
Country: India

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