Vodafone
Post paid service

Sir

I was using hutch prepaid connection, i got a call from customer care agent for the request to change my prepaid connection to post paid connection to save the call charges... i agreed but they never explain the plan properly..and now my call services are blocked due to my credit limit..i was never told about that... i asked to customer care then they told me to pay a part of amount bill..then i pay Rs.500/- as bill payment on 25/10/07 at 4.00pm around and i was told that they will activate my number in two hrs..but till now my number has not been activated... now i am quit unsatisfied with your service and want to discontinue the service... please tell me the procedure for the same... my phone number is 9811812347.

with regards

R.Bhaskaran

Company: Vodafone
Country: India

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