Samsung AC
Samsung AC & Its Services Suck

I bought Samsung AC model no-18QBHDC 17th April and within a period of 15 days it went for repair. Since then its gone for repair over twice every year. We've spent more than 5000 other than the servicing charges to the company, forget the financial losses its given us too much mental torture as we have to call 100 times before an engineer turns up, for over weeks we get false promises from the company that the engineer is on his way but no one turns up. Other than that the engineers are incompetent & dont do the complete work. Today an engineer turned up charged us Rs 1000 for a part of the compressor which was not working, when we objected as the compressor is under warrenty he claimed that that particular part was not under warrenty, so we had to pay... but its just been 4 hours since the engineer has left & the AC is again not working. Dont know if anything will happen after my submitting the complaint here, but anyone who reads it should know that Samsung AC sucks... I'll try my level best to sue them for giving us so much of mental agony.

Company: Samsung AC
Country: India
Site: samsungindia.com

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