T-Pad (T-Pad IS701R )
Completied all payment formalities but I have not been sent or offered BSNL 2 G DATA CARD alongwith with the offer of purchase

Sir,

I received BSNL PANTEL TABLET T-PAD IS701R on 24/06 after completing all payment formalities. I have the following complaints with Pantel Technologies:

1. I have not been sent or offered BSNL 2 G DATA CARD alongwith with the offer of purchase.

2. I have sent mails/contacted Pantel with Reminder 3: but of no use.

3. Company (BSNL) do no provide the any SIM OR .

4. Company's customer care deptt. is not effective. They do not provide any complaint no. or time frame to solve the problem.

5.I Mail communication

Dear Sir

After two week, Still not get the SIM .I moving to consumer court.

& On Wed, 4/7, Pantel Technologies wrote:

From: Pantel Technologies

Subject: Re: Reminder2:Re: Activation of T-Pad IS701R the prebundled BSNL SIM No.

To: "Rajendra Kumar"

Date: Wednesday, 4 July, 11:58 AM

Dear sir,

Thank you for showing interest in our Penta T-Pad product range. We would like to inform you that due to some unavoidable circumstances, there was a delay in the dispatch of SIM, we will dispatch your SIM in the next 10-15 days. User manual Attched. We apologize for the inconvenience.

Regards,

Customer Care Team

Pantel Technologies Pvt. Ltd.

&&&&&&&&&&&&&&&&&&&&&&&&&&--

From: "Rajendra Kumar"

To: customercare@pantel.in

Cc: support@pantel.in

Sent: Tuesday, July 3 6:32:27 AM

Subject: Re: Reminder2:Re: Activation of T-Pad IS701R the prebundled BSNL SIM No.

Not Get any response still. Can I move the next door.

& On Mon, 2/7, Rajendra Kumar wrote:

From: Rajendra Kumar

Subject: Reminder1:Re: Activation of T-Pad IS701R the prebundled BSNL SIM No.

To: customercare@pantel.in

Cc: support@pantel.in

Date: Monday, 2 July, 5:26 PM

Hi Sir/Mam

I have recived the T-Pad (T-Pad IS701R) on 16-06. My Order No is PENT00111187 and model No: T-Pad IS701R .I went to BSNL office to activate the prebundled BSNL SIM. But They do not know that how to activate the SIM.They asked me the SIM NO of prebundled BSNL SIM.How to know the BSNL sim No embeded inside the T-Pad IS701R .

I have not recived any manual that how to operate and activate the BSNL Sim No of the prebundled BSNL SIM.

Thanks & Regards

Rajendra Kumar

9911259068

& On Thu, 28/6, Rajendra Kumar wrote:

From: Rajendra Kumar

Subject: How to activate the BSNL Sim.

To: customercare@pantel.in

Date: Thursday, 28 June, 10:36 AM

Hi Sir/Mam

Can you tell me the procedure to activate the BSNL sim embeded inside the IS7OR1 tablet. How to know the BSNL sim No embeded inside the IS7OR1 .

Thanks & Regards

Rajendra Kumar

9911259068

& On Mon, 25/6, customercare@pantel.in wrote:

From: customercare@pantel.in

Subject: Product dispatching detail | Pantel technologies Pvt. Ltd

To: Contact2_rajendra@yahoo.com

Date: Monday, 25 June, 4:18 PM

Dear Rajendra Kumar,

Please note that we have dispatched your Penta product and it would be delivered to you soon. Thank you for showing interest in our Penta T-Pad product range.

Dispatch Date : 6/25

Docket number : 151857282

Please note that after dispatch (through M/s Gati), it takes 24-96 working hours for deliveries to happen (depending upon transit time & location).

For delivery/dispatch inquiries please write to supplies@pantel.in, for general inquiries you can write to customercare@pantel.in and for any technical query please write to support@pantel.in

We once again thank you for your purchase.

Regards,

Customer Care Team

Pantel Technologies Pvt. Ltd.

Pantel Technologies

E-33, Sector-63, Noida01, U.P, India

Customer Care : 0120-4805200

Technical Queries : 1800 103 7739

Fax : 0120-4315999

Company: T-Pad (T-Pad IS701R )
Country: India
State: Uttar Pradesh

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