I have airtel postpaid connection with airtel. I requested for a residential address change in January'08, whereafter it took 3 months to complete this simple procedure. During this 3 months I was made to go up and down airtel office once more than often and made to submit my documents 3 times. Thereafter monthly bill's very rarely reached to my residential address, a complaint of which was made by me once more than often. Then I requested for a plan migration which usually take 5 - 20 minutes (I did submit all complete & correct documents, which were verified by the airtel officer), but this also took 26 days, during this 26 days my mobile service was taken off 3 times. After the plan migrated completely again my mobile service was temporarily stopped saying that the documents submitted were incomplete. I had to literally required to shout at the airtel officials to get it again restarted. After my plan migrated, my first bill under new bill was to be delivered but it has not yet been done. So I requested for an ebill (soft copy of my bill) which has not been send, even after several requests. Also the credit limit of my post paid connection with previous plan was 1800 rupees, which has been reduced to 500 with no proper explanation from the airtel official. I have been seriously frustrated and have been made to go haywire. I would like to file a compensation for this all mess. Please help me with the same.
Regards,
Sonaul.
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