Crompton greaves
Faulty product sold to me

I bought 25 ltr water heater on last Sunday (December 20) from Reliance digital, Amb. Mall, Gurgaon. It was installed on Tuesday and after working for 2-3 hrs, it got stopped and the indicator light turned Red from Green. Since then I am calling to the customer care as well as the dealer but yet not received any call from the service team. Since this is a poor quality control system of the company, I need a replacement of the product. This is my first experience with CG and now I can say that I will never go for any product of this company in future. I want to suggest same for other consumers.

Can any one tell me the recourse available against the salesman of Reliance who pressed me for purchasing this product? His name is Anil and his contact number is 9654177707.

Company: Crompton greaves
Country: India

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