Sansui
Poor customer service

I buy a sansui ctv (HR 21 eye) with 3 yrs warranty, now after 2 yrs my tv have some problem and it is not working, when i call CC then they give me a comp. no. and said the technician will come within 2 days. After 2 days the technician came at my home and after examine the TV he told me, that your tv's EST and Power Supply is damaged, and if you paid Rs. 1000.oo, then we change these parts. Now I said the technician my tv is in warranty then he says OUR ANY MODEL (INCLUDING VIDEOCON, AKAI, TOSHIBA... ETC.) HAVE WARRANTY OF MORE THAN 1 YEAR, its means ONE YEAR COMPLETE AND AFTER ONE YEAR YOU WILL PAID FOR DAMAGED PARTS.

PLEASE DON'T MAKE A FOOL IF THE COMPANY GIVE YOU 3 YEARS WARRANTY SO ITS MEANS YOU WILL PAY AFTER 1 YEARS IF YOUR PRODUCT IS NOT WORKING. PLEASE DON'T MAKE A MISTAKE BY BUYING ANY APPLIANCE FROM SANSUI.

Company: Sansui
Country: India
Site: sansui-india.com

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