Samsung LCD TV
White Vertical Line 4" Thick

Dear All,

We had puchased a Samsung LCD Model No 40B530 P7R MSL from M/s Neha Electronics, Shop No B-7, DDA Shopping Complex Mayur Vihar Phase 1, Pocket 1 vide their Invoice No 17207 Book No 345 dated 25/10/09 .

I had complained to Samsung Service on 19th September vide complaint no / Request No 8431042971 that there is White Vertical Line 4" thick visible on the screen.

Today their service engineer visited us and to our surprise and shock he tells us that their is a problem with the panel which needs to be changed. The cost of the panel is Rs 20, 244/- Plus 12% VAT, Plus service charges.

I fail to understand what kind of poor quality products is Samsung producing which does not even last for even One Year and 4 months. He also tells me that there is no AMC on this and the warranty is valid only for One Year. Our misfortune that the product performed till twelve months got knocked off immediately after the warranty, fortunate for Samsung that it crossed the warranty period of one year.

I would like Samsung to take a note of above complaint and replace the panel free of cost.

Regards,

Pavan Mathur

167-B, Pocket 1,

Delhi - 110091

Mobile No - 91-9810391834

Tel No - 011-22750806

Company: Samsung LCD TV
Country: India

  <     >