Dish TV
HD to SD conversion

My VC No. is. 01513352395

See below trail mails received by the service centre of DISH TV and the same hasn't been implemented till now with reason that currently there is no such scheme..

Kindly help me to come out of this situation.

Sandeep Bisht

From: Bhopal Singh [mailto: bhopals@dishtv.in]

Sent: Saturday, April 23 12:47 PM

To: 'Masroor'; 'Pawan'; 'Masroor'

Cc: 'Vijaybhan_s'

Subject: FW: URGENT TECHNICIAN REQUIRE FOR SD CONNECTION UNDER EXCHANGE OFFER FOR VC NO:01511384799

Importance: High

Resolve & revert.

Thanks & Regards,

Bhopal Singh

Zonal Service Head

9711119786

From: Deepak Chand Vedwal [mailto: deepakc_v@dishtv.in]

Sent: Saturday, April 23 12:42 PM

To: vibhu_p@dishtv.in

Cc: escalation@dishtv.in; 'Bhopal Singh'; 'Aanchal Singhal'

Subject: URGENT TECHNICIAN REQUIRE FOR SD CONNECTION UNDER EXCHANGE OFFER FOR VC NO:01511384799

Importance: High

Dear Sir,

Please help to arrange a technician on top priority basis:

VC NO 01511384799

Name MR SANDEEP BISHT

Contact 9958867878

Address 780, SEC-2 RK PURAM, NEW DELHI-110022

Concern:

Customer don’t want to continue with HD SERVICES, he want to convert his HD BOX into SD for that he called to MASROOR SERIVCES but they denied that they don’t have this facility and customer need to purchase new connection. Customer is too irate that as we have exchange facility then why we are not providing him. Customer wants to get his STB swapped to SD box under exchange offer. So please help and provide customer SD CONNECTON.

Regards

Deepak Chand Vedwal

Escalation Desk

Company: Dish TV
Country: India
State: Delhi
City: South Delhi

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