A&e product repair specialists
Incompetent

Service Tech called prior to arrival - GREAT

Service Tech was very nice and courteous on phone and in person - GREAT

Service Tech sounded like he was knowledgeable - GREAT

He arrived on a Tuesday to repair our 2 1/2-year-old dishwasher, which at the end of a few completed cycles left the dishes wet and room temperature (i.e. - it wasn't heating the water inside AT ALL). So what did he do? He told my wife that it's either because (A) our hot water heater was not set at a high enough temperature (BS), or (B) that we just needed to run the hot water faucet first to make sure no COLD water got into the dishwasher by mistake (again, BS). He didn't diagnose anything on the machine itself. Didn't touch it. He never even opened his toolbox.

Now instead of being without a working dishwasher for a couple days, it will end up being a week since they don't work weekends.

Company: A&e product repair specialists
Country: India

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