E71
Phone hang

I purchased a new E71 around four month back but recently started getting problem of Phone hang and getting error "Insert SIM Card". I visited Nokia care centre and they kept my mobile for repair. When they were returning the phone, they said that they had repaired it and also asked me to go to some local shop and do the format of my memory card. I asked that being a Nokia care centre they should do that and why should I go to local shop and get it formatted and pay extra money as this is warranty case but they refused and told that they do not have card reader. It is ridicules. I have to get the memory card checked from other local shop for virus and there was no virus.

T my surprise, when I started using the phone, it is giving same problem and I am sure nothing has been done.

Nokia being a renowned company if start giving these type of services will only compel the customer switching over to other companies.

Could you please forward this complaint to the concern authority.

Company: E71
Country: India
State: Uttar Pradesh
City: Ghaziabad

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