Easyday store/Symphony cooler
Cooler not working/no help provided

I purchased Symphony Hi Cool cooler from Easy day Store Vaishali, Ghaziabad on 4th April'10. The bill no. is TR#01050. The cooler stopped working on 21st Jun night, so I made a complaint to Symphony service center on 22nd Jun morning but unfortunately forgot to note down the complaint no. No one turned up till 23rd Jun. So again I called up Symphony (0120 6484730) but they said there is no as such complaint registered. SO I called up Easy Day Store and asked to help me. They again registered a complaint with Symphony serv. ctr. and gave me the complaint no. as 230626. The engineer turned up on 24th and 25th but wasn't able to give any solution. On 26th I kept following up with Easyday store and Symphony serv. ctr. the whole day but no solution provided except false promises that today it will be done. In this drastic heat my 2 and half month clooler is dead with no one paynig any heed to it. I am completely frustrated and humiliated. Would this have been a normal shop I would have got the solution max within two days. This is the first time I purchased any electrical appliance from a big store like EASY Day store and got my hands burnt. I don't know what to do. I just want a solution.

Company: Easyday store/Symphony cooler
Country: India
State: Uttar Pradesh
City: Ghaziabad

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