Electolux refrigerator - Model ERP 245 FF
Repair/Replace of refrigerato

Electronics and household app.

To - The Vice President (Marketing), Date - 18-12

M/S. Electrolux Kelvinator Ltd - Gurgaon (Haryana)

I select a gift as refrigerator from my mileage of 'BPCL from where we buy huge qty. of fuel and lubes. And my gift was reached at my address approx. before 2 years. But I had lost warranty paper of said refrigerator. And from the beginning, i was facing trouble like low cooling, trouble in ice preparation in upper freezer area etc.. So we could not store item like icecream, ice etc..

Our machines details are as per below -

- Model - ERP 245 FF, - Capacity - 235 Ltrs.

- PNC No - 925024730, - Sr. No - 54914177

As it was buy from our mileage and we had lost warranty paper of said machine, none of a dealer ready to repair or to accept our complaint in Baroda. As we faith in your brand and product belongs to your company, We request yourself to take prompt and immediate action to sortour our complaint.

Our address - A-6, Gokulpark society, B/H. Charbhuja complex, Karelibaug, Baroda-18

Mobile - 9824353115, Tel. - 0265 6534233 / 2485706

Anticipating your favourable action in above complaint at earliest possible