ELECTROLUX 285 Ltr refrigerator
Harassment by service centre of electrolux

Right from day of purchasing of the ELECTROLUX fridge, there has been consistent problem to this 285 ltr double door frost free fridge.

Recently another breakdown forced me to get in touch with the local service centre who informed that their service agency is cancelled by ELECTROLUX and some new centre is responsible.

As per that i gave call to toll free number and registered my complaint under RAN 0301110019 on 1st week of Jan. It took another couple of calls to get those people to our place who came and said that it calls for compressor change. So this was another setback as compressor is warranted for 5 years and exactly after 5 yrs, the ELECTROLUX compressor is down. Unlike pther reputed brand one hardly see compressor getting replaced in 5 yrs.

Now coming to changing of compressor and getting the fridge corrected, there has been constant chasing with the service centre of ELECTROLUX but no one is there to take care of solving the problem. Standard answer comes that they do not have requisite parts.

Am not sure if this ELECTROLUX brand is worth to go for my future appliances requirement.

Hope my problem is solved and service level of ELECTROLUX improves in India.

ashok nayak

ashok116@rediffmail.com

Company: ELECTROLUX 285 Ltr refrigerator
Country: India
State: Jharkhand
City: East Singhbhum

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