Electrolux
Bad service

I have bought a Microwave Oven of Electrolux (Model: ELE 2586/ELECTROLUX 25EC86SL 25 Ltr Convection MO) from Great Eastern, Manicktala, Kankurgachi, Kolkata - 700054. I have faced some technical problem on July which was solved on 21-Jul with a cost of Rs 1175 by Paul and Company. Once again I have faced the same problem from December and now it is now in workable situation. I have lodged a complain on 08-Jan (complain no - KL60108008). On the same day one service visited to my house and checked the problem and said that he will come back on the next day. But from then the problem is not solved. I contacted many times to the customer care but the problem is not solved. On Saturday (16-Jan), I have also contacted to the service center and also service in charge but the problem is not solved yet. They never informed us the actual issue which they were facing and the cause of the service failure.

Please let us know the next course of action so that the problem is solved.

Company: Electrolux
Country: India

  <     >