Electrolux
Poor service back up and no responce from the company

I am using electrolux semi automatic washing machin purchased 3 years back. Durin ghtese 3 years it work perfectly for not more than 1 year. rest every time it was non functional or having some or other defect in it. Now for last more than 1 year its water drain knob is broken and is not working at all. i have registered more than 5 complaints and every time one of their service engineer visited to me and said the part has to be replace. The parts have to be ordered to the company and they should receive the same from company. it is noe more than 1 year still they are giving the said feedback that company has not yet provided the spares required and they ae still waiting for the same. If company is not able to provide the spares of the equipment manufactured bythem only and not able to give any feedback on the same, then the electrolux company has no respect towards its customers. i will like to appeal to all the people for not to purchase any equipment of eletrolux from the market. they are very poor in providing services to customers.

Company: Electrolux
Country: India

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